Get Essay Help have created a fully transparent refund policy as we believe that honesty is the best policy.
Payment done for the work and written content delivered by Get Essay Help is not refundable. However in few cases where the company is obliged to refund the payment. Those cases are as follows;
- When the order is not delivered to the customer on the due day
- The work provided to the customer is plagiarized
- Upon first revision asked by the customer that claims the quality of work which proved unsatisfactory, he can request a 50% refund of the amount paid.
- On second revision, if they again find it unsatisfactory than they can, claim 30% of the total amount paid
- If the delivered product to be not satisfactory on third-time revision than they will be entitled to request a 15% of the amount paid for the order.
- However, plagiarized work should be presented with the proof and an explanation is required for asking the refund. Best Academic Help will refund 100% if the document or work found plagiarized.
Note: Customer would be required to provide valid reason and explanation for requesting a refund and also proof of dissatisfaction.
Get Essay Help will provide 100% refund in case delivered order by editor was plagiarized. (Proof of plagiarism will be required)
Get Essay Help evaluate each refund requests carefully as there are usually unique reasons as to why a refund request is made by the customers. Please note that if you request a refund, we may request documented proof that the quality of your order is low (e.g., scan copy of your instructor’s feedback, plagiarism report, etc.). After an evaluation done by our Quality Assurance team by comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.
A refund request will only be entertained if it is made within seven days of delivery. Once the Refund Period elapses, Get Essay Help will not refund any amounts paid. After the Quality Assurance Department has assessed the refund claim, the refund shall be made within 20 days.
All refunds are made at the discretion of Get Essay Help
Note: Refund policy will not be applicable after revision.