1. Vocabulary

  1. ‘Agreement’ refers to these Terms of Service.
  2. ‘Company’ means the entity that provides independent research and editing services to Customers according to the defined terms laid out in this Agreement.
  3. ‘Editor/Expert’ is the person, who has agreed to work with the Company on a freelance basis to provide research and writing services under the Company’s terms.
  4. ‘Customer’ is the person who places an Order with the Company to obtain the Product according to his or her requirements and governed by the defined terms and conditions laid out in this Agreement.
  5. ‘Order’ is an electronic request of a paid service from the Customer for a particular Product and/or service.
  6. ‘Product’ is a document in an electronic format that is the final result of Order completion.
  7. ‘Quality Assurance Department’ signifies the part of the Company’s organizational structure with the mission to guard and evaluate the quality of Product and service provided.

2. Agreement to Act as Get Essay Help Agent for You

  1. Get Essay Help acts as an agent for qualified Essay Editing Experts to sell original work to their customers
  2. The Customer appoints Get Essay Help to locate an Essay Editing Expert in order to carry out research and/or assessment services to the Customer during the term of the agreement in accordance with these provisions
  3. The Get Essay Help is entitled to refuse any order at their discretion and in such cases will refund any payment made by the Customer in respect of that order.
  4. The prices and delivery times quoted on the Get Essay Help’s website are illustrative. If an alternative price and/or delivery time offered to the Customer is unacceptable, the Help for Assignment will refund any payment made by the Customer in respect of that order.
  5. In the event that the Customer is not satisfied that the Work meets the quality standard they have ordered, the Customer will have the remedies available to them as set out in this agreement
  6. The Customer is not permitted to make direct contact with the Essay Editing Expert — the Get Essay Help will act as an intermediary between the Customer and the Essay Editing Expert.

3. Term of Appointment

  1. The agreement between the Customer and the Get Essay Help shall commence once the Get Essay Help have both confirmed that a suitable Essay Editing Expert is available to undertake the Customer’s order and have obtained payment from the Customer
  2. The Agreement will continue between the Parties until the time period allowed for amendments has expired, notwithstanding the subsisting clauses stated below, unless terminated sooner by either party in accordance with these provisions.

4. Get Essay Help – Services

    1. In order to provide research and/or assessment services to fulfil the Customer’s Order, the Get Essay Help will allocate a suitably qualified Essay Editing Expert which it deems to hold appropriate levels of qualification and experience to undertake the Customer’s Order
    2. The Get Essay Help undertakes to exercise all reasonable skill and judgment in allocating a suitable Essay Editing Expert, having regard to the available Essay Editing Experts’ qualifications, experience and quality record with us, and to any available information the Get Essay Help has about the Customer’s degree or course
    3. Once the Get Essay Help has located a suitable Essay Editing Expert and obtained payment from the Customer, the Customer acknowledges that the Order is binding and no refund will be issued

5. Co-operation

    1. The Customer will give the Get Essay Help clear briefings and ensure that all the facts given about the Order are accurate
    2. The Get Essay Help will co-operate fully with the Customer and use reasonable care and skill to make the Order provided as successful as is to be expected from a competent Get Essay Help. The Customer will help the Get Essay Help do this by making available to the Get Essay Help all relevant information at the beginning of the transaction and co-operating with the Get Essay Help throughout the transaction should the Essay Editing Expert  require any further information or guidance
    3. The Customer acknowledges that failure to provide such information or guidance during the course of the transaction may delay the delivery of their Work, and that the Get Essay Help will not be held responsible for any loss or damage caused as a result of such delay. In such cases the ‘Completion on Time Guarantee’ will not apply.

6. Approvals and Authority

    1. Where the Essay Editing Expert or the Get Essay Help requires confirmation of any particular detail they will contact the Customer using the email address or telephone number provided by the Customer
    2. The Customer acknowledges that the Get Essay Help may accept instructions received using these modes of contact and may reasonably assume that those instructions are generated from the Customer.

7. Delivery – “Completion on Time Guarantee”

    1. The Get Essay Help agrees to facilitate delivery of all Work before midnight on the due date, unless the due date falls on a Sunday, Bank Holiday, Christmas Day, or New Year’s Day (“a Non-Working Day”), in which case the Work will be delivered the following day before midnight
    2. The Get Essay Help undertakes that all Work will be completed by the Essay Editing Expert on time or they will refund the Customer’s money in full and deliver their Work for free
    3. The relevant due date for the purposes of this guarantee is the due date that is set when the order is allocated to an Essay Editing Expert
    4. Where a variation to the relevant due date is agreed between the Get Essay Help and the Customer, a refund is not due
    5. The Get Essay Help will not be held liable under this guarantee for any lateness due to technical problems that may arise due to third parties or otherwise, including, but not limited to issues caused by Internet Service Providers, Mail Account Providers, Database Software, Incompatible Formats and Hosting Providers.
    6. The Get Essay Help undertakes that if such technical problems occur with a system that they are directly responsible for or that third party contractors provide them with, that they will on request provide reasonable proof of these technical problems, so far as such proof is available, or will otherwise honor its Completion On Time Guarantee in full
    7. The Get Essay Help is not liable under this guarantee where any delay is caused by death or illness of the Essay Editing Expert or immediate family.
    8. The Get Essay Help will have no obligations whatsoever in relation to the Completion on Time Guarantee if the delay in the delivery of the Work is as a result of the Customer’s actions – including but not limited to where the Customer has failed to pay an outstanding balance due in relation to the Order, sent in extra information after the order has started or changed any elements of the order instructions. Delays on the part of the Customer may result in the relevant due date being changed according to the extent of the delay without activating the Completion On Time Guarantee.
    9. Where the Customer has agreed for ‘staggered delivery’ with the Essay Editing Expert , the Completion on Time Guarantee relates to the final delivery date of the Work and not to the delivery of individual components of the Work.

8. Data Protection

    1. The Customer agrees that the details provided at the time of placing their Order and making payment may be stored on the Get Essay Help’s secure database, on the understanding that these details will not be shared with any third party
    2. The Get Essay Help agrees that they will not disclose any personal information provided by the Customer other than as required to do so by any lawful authority, and/or to pursue any fraudulent transactions
    3. The Get Essay Help operates a privacy policy which complies fully with the requirements of the Data Protection Act. The Get Essay Help’s privacy policy is available on the Get Essay Help’s websites and a copy can be provided on request.

9. Amendments to Work in Progress

    1. The Customer may not request amendments to their Order specification after payment has been made or a deposit has been taken and the Order has been assigned to an Essay Editing Expert
    2. The Customer may provide the Essay Editing Expert with additional supporting information shortly after full payment or a deposit has been taken, provided that this does not add to or conflict with the details contained in their original Order specification
    3. If the Customer provides additional information after full payment or a deposit has been taken and this does substantially conflict with the details contained in the original Order specification, the Get Essay Help may at their discretion either obtain a quote for the changed specification or reallocate the Order, as soon as is reasonable, to a different Essay Editing Expert without consulting the Customer. The Customer understands that this may result in a delay in the delivery of their Work for which the Get Essay Help will not be held responsible. Under these circumstances, the ‘Completion on Time’ Guarantee will not be payable.

10. Amendments to Completed Orders

    1. The Get Essay Help agrees that if the Customer believes that their completed Work does not follow their exact instructions and/or the guarantees of the Essay Editing Expert as set out on the Get Essay Help website, the Customer may request amendments to the Work within 7 days of the delivery date, or longer if they have specifically paid to extend the amendments period. Such amendments will be made free of charge to the Customer
    2. The Customer is permitted to make one request, containing all details of the required amendments. This will be sent to the Essay Editing Expert for comment. If the request is reasonable, the Essay Editing Expert will amend the Work and return it to the Customer within twenty-four hours. The Essay Editing Expert may request additional time to complete the amendments and this may be granted at the discretion of the Customer.

11. Refunds

    1. If the Get Essay Help agrees to refund the Customer in full or part, this refund will be made using the credit or debit card that the Customer used to make their payment initially. If no such card was used (for example, where the Customer deposited the fee directly into the Get Essay Help’s bank account) the Get Essay Help will offer the Customer a choice of refund via bank transfer or credit towards a future order. All refunds are made at the discretion of the Get Essay Help.

12. Terms of Payment

    1. Unless payment is taken at the time of placing an order, once the Get Essay Help has found a suitably qualified and experienced Essay Editing Expert to undertake the Customer’s order, they will contact the Customer by email to take payment.
    2. If, at their discretion, the Get Essay Help accepts a deposit rather than the full value of the Order, the Customer acknowledges that the full balance will remain outstanding at all times and will be paid to the Get Essay Help before the delivery date for the Work
    3. The Customer agrees that once an Order is paid for then the Essay Editing Expert allocated by the Get Essay Help begins work on that Order, and that the Order may not be cancelled or refunded. Until payment or a deposit has been made and the Order has been allocated to an Essay Editing Expert , the Customer may choose to continue with the Order or to cancel the Order at any time
    4. The Customer agrees to be bound by the Get Essay Help’s refund policies and acknowledges that due to the highly specialized and individual nature of the services that full refunds will only be given in the circumstances outlined in these terms, or other circumstances that occur, in which event any refund or discount is given at the discretion of the Get Essay Help

13. Copyright (Fair Usage)

    1. getessayhelp.co.uk provides well written, customer Essay and Essay papers to the students. Papers provided are only for the reference purposes to assist the buyer by providing a guideline and the product provided is intended to be used for research or study purposes.
    2. The Customer acknowledges that it does not obtain the copyright to the Work supplied through the Get Essay Help’s services
    3. The Customer acknowledges that the Get Essay Help, its employees and the Essay Editing Expert s on its books do not support or condone plagiarism, and that the Get Essay Help reserves the right to refuse supply of services to those suspected of such behavior. The Customer accepts that the Get Essay Help offers a service that locates suitably qualified Essay Editing Expert s for the provision of independent personalized research services in order to help students learn and advance educational standards, and that no Work supplied through the Get Essay Help may be passed off as the Customer’s own or as anyone else’s, nor be handed in as the Customer’s own work, either in whole or in part. In addition, the Customer undertakes not to carry out any unauthorized distribution, display, or resale of the Work and the Customer agrees to handle the Work in a way that fully respects the fact that the Customer does not hold the copyright to the Work.
    4. The Customer acknowledges that if the Get Essay Help suspects that any essays or materials are being used in violation of the above rules that the Get Essay Help has the right to refuse to carry out any further work for the person or organization involved and that the Get Essay Help bears no liability for any such undetected and/or unauthorized use
    5. The Get Essay Help agrees that all Work supplied through its service will not be resold, or distributed, for remuneration or otherwise after its completion. The Get Essay Help also undertakes that Work will not be placed on any website or essay bank after it has been completed